情景互动 　　A: You don't make any prior appointment. do you?您预先没有约定，对吗? 　　B : No. I haven't. but I'll take only a few minutes of his time.没有,我只占用他几分钟时间。 　　A : This is Jack Smith. Can I have extension 405?我是杰克·史密斯。您能帮我接405分机吗? 　　B : Certainly, hold on, please .I'll  put you through.好的.请稍等，马上为您接通。 　　A:Good morning. Mr. Smith.Would you like me to give you a report of your itinerary now?早晨好，史密斯先生.我可以向你报告一下你的行程吗? 　　B: Of course, please come in. Anne.好的.请进来·安妮。 　　A: Sit down. How could you like to proceed with our business talk?请坐. 　　您看该怎样进行这次商业洽谈呢? 　　B : I'd like to get the ball rolling by talking about prices.我就从价格方面开始谈吧。 　　A : Shall I punch out for you, Jack? I'm leaving now.杰克，要我帮你打下班卡吗?我现在要走了。 　　B : No. thanks. I've got to work overtime.不用了，谢谢。我得加班。

  　　常用表达 　　1.电子邮件 　　Have you got my e-mail address?你有我的电子邮件地址吗? 　　►Please c-mail it to me. if you can.如果可以的话.请用电子邮件传给我。 　　►Please read the e-mail.请看邮件。 　　► Did you receive my e-mail?你收到我的电子邮件了吗? 　　2.打印 　　Please copy this contract.请复印这份合同。 　　► I want to make ten copies of this document.我想复印10份文件。 　　►There's some paper stuck in the machine.机器卡纸了。 　　► Would you please type this report for me?能帮我打印这份报告吗? 　　►I'll have it typed up right away.我马上就把这个打印好。 　　3.传真 　　I want to send a fax to Sydney.我想往悉尼发一份传真。 　　► The fax machine is out of paper. too.传真机也没纸了。 　　► Would you let me know your fax number?可以告诉我您的传真机号码吗? 　　►It is clear to send.很清楚，可以传。 　　► The fax just arrived two minutes ago.传真两分钟前刚到。 　　4.订购办公用品 　　I'd like to order 3 filing cabinets.我想订购3个文件柜。        ►I need some stationery.我需要一些文其。 　　►I'd like to replace that old computer.我想换掉那台旧电脑。 　　► I'll get on that at once! Anything else?我这就去办!还要别的吗?